Warranty Policy - vyrefrigerant.shop

Warranty Policy

Quality Guarantee & Purity Standards

Warranty Coverage

  • AHRI 700 Purity: Guaranteed 99.5% or higher refrigerant purity.
  • Hardware Integrity: Full warranty on cylinder valves and container seals.
  • Composition Guarantee: Certified against oil or moisture contamination.
  • Regulatory Compliance: All cylinders meet US DOT 39 and 49 CFR standards.

Warranty Periods

  • 30-Day Money Back: For unopened, unused cylinders with seals intact.
  • 90-Day Defect Warranty: Coverage against manufacturer hardware failure.
  • 20-Day Refund Process: Refunds for warranty claims are processed within 20 business days of receipt.
  • 24-Hour Claim Response: Professional review of all quality claims.

The Warranty Claim Process

To maintain safety and legal compliance, please follow these steps:

  • Email contact@vyrefrigerant.shop with your order number and photos.
  • DO NOT discharge or use a cylinder if you suspect a defect.
  • For confirmed defects, we provide a prepaid DOT-authorized return label at No Cost.
  • Replacements ship via expedited hazmat carrier within 24 business hours.

Contact Information

Legal Note: Warranty does not cover damages caused by improper handling, storage, or unauthorized professional use. In accordance with federal law, used tanks are not returnable.