FAQ - vyrefrigerant.shop

Frequently Asked Questions

Shipping Information

How long will it take to receive my order? Our total delivery window is 8-11 business days. This includes 1-2 business days for handling and 7-9 business days for transit nationwide.
Is shipping really free? Yes! We provide 100% Free Shipping on all orders within the contiguous United States with no hidden fees.
Do you ship to P.O. Boxes? No. Due to DOT HAZMAT safety regulations, refrigerants must be delivered to a physical street address.

Returns & Refunds

What is your return policy window? We offer a 30-day return policy for products in new, unopened condition with original factory seals intact.
How long does it take to get my money back? Refunds are processed back to your original payment method within 20 business days after we receive and inspect the return.
Are there restocking fees? No. We do not charge restocking fees (No Cost) for valid returns.

EPA Certification

Do I need a license to buy R22 or R410A? Yes. Federal law requires a valid EPA Section 608 or 609 certification to purchase restricted refrigerants.
How do I verify my certification? You can upload your card during checkout or email a clear photo of it to contact@vyrefrigerant.shop.

Need More Help?

  • 2225 E Pumalo St #273, San Bernardino, CA 92404
  • contact@vyrefrigerant.shop
  • 💬 24/7 Live Chat Support Available
Our California-based support team usually responds to all inquiries within 24 hours.

Last Updated: January 2026